Method · Discover → Build → Test → Rollout → Operate
Building fast while staying in control is not a contradiction but a matter of method. Five phases, approvals at the points you set, and a complete audit log over every action. That's how manual work becomes a program you can trust — because you can watch it work.
How we work together
You hand over the complexity, not the control. We take on the manual work — and every step is documented in your client portal, in real time.
What happens in this phase
With every phase the system takes over one more item — and on the right you see what of it is documented in your portal.
Phase 01
We understand the process as it really runs — not as it reads in the manual.
We observe the people who run the process every day, rather than interviewing them. Each step gets a quantified picture: how often, how long, how error-prone, who waits on whom. From this comes the honest figure — hours per year, converted into your internal cost.
In the end, we know not only what can be automated, but also what is better left to hand. We prefer a documented no over a solution nobody needed.
Benefit quantified, data accessible, first process clearly scoped. Without a solid figure, nothing gets built.
A map of your Excel routines, what they cost and a ranking by payoff — written down, not on a slide.
Phase 02
The program takes shape — fast, but verifiable, versioned and maintainable.
We write the program for your process — not off the shelf. Every step gets a clear input, a clear output and the metric that shows whether it works. No step runs without a log.
You set the points where the program stops and waits for approval — typically where an error costs money, time or trust. Those points are built in from the start, not bolted on afterwards. Operated in Switzerland, europe-west6 (Zurich), revDSG-compliant.
The agreed approvals are in place, every action writes to the audit log, access follows least-privilege. Only then do we test.
A working program with a defined metric, approvals at the agreed points and complete logging — not a prototype without a future.
Phase 03
Validated against real data and the uncomfortable edge cases, before anything goes live.
We don't test the ideal case but the exception: the document that doesn't fit the schema, the figure that stands out, the step where someone would normally pause. We hold results against the real history — for forecasts quantified with a clear accuracy metric.
Error paths aren't defined away but played through: what happens if an approval never comes? If a source fails? The system may fail — but only loudly, traceably and without damage.
Results reproducible against real data, error paths cleanly caught, the metric holds. A red result stops the rollout.
A validated system with documented limits — you know what it can do and where it breaks.
Phase 04
Rolled out under control — step by step alongside your current work, not a leap into the unknown at the press of a button.
We go live step by step: first in parallel operation alongside the existing manual work, then with growing volume, while the approvals stay with you. That way you see the system work before you hand the process over entirely.
The people who accompany the process afterwards, we train in — with the audit log as shared truth. Handover here doesn't mean handing off a black box, but making control visible.
Parallel operation runs smoothly, approvals work, the people in the process are trained. Only then does the system take on the full volume.
A productive system in regular operation — with clear responsibilities and traceable approvals.
Phase 05
We see the start through — then hand it to your people, with everything that belongs to it.
That a program ran once doesn't prove it runs well. So we stay with it after launch: we watch the metric, correct what needs correcting, and your people get to know the program in real work — not from a manual.
At the end of this phase the program belongs to your business: code, documentation and access. You can carry on without us. If you want an extension later, that is a new, clearly scoped order — not a subscription running quietly in the background.
The program runs steadily in daily work, your people are comfortable with it, and the handover is complete — code, documentation, access.
A program that belongs to your business and runs without us.
Control
Pace is only an advantage if it doesn't come at the cost of control. Three mechanisms keep you in the picture at all times — built into every system, not bolted on.
You decide what runs through unquestioned and what waits for your approval. An internal report can run on its own; with a VAT return, most people want to look before it goes. The program prepares — you approve.
Every action, every approval, every exception is logged — traceable down to the individual operation. Not a compliance formality, but the shared truth between you, the system and us.
MFA/TOTP, App Check via reCAPTCHA Enterprise, keyless CI/CD authentication and least-privilege access. Swiss operation in europe-west6 (Zurich), revDSG-compliant. Protection is built in, not optional.
Intro call
Non-binding and concrete: we take one real routine of yours, start with Discover and say honestly whether the path through the remaining phases pays off.